Join the Revolution in SmartHostels

Contactless

Guests can check-in & download their keys prior to arrival & receive a notification when the room has been cleaned.

COVID-safe

Message guests, send shoutouts for activities, extend stays and improve online ratings remotely via the Goki Dashboard.

99.9% Germ Free

Goki SmartLocks do not need to be wiped down as the hardware is injected with an additive, which means germs cannot live on the surface.

SmartLock

Automatically issue every guest with a
SmartKey & PIN for their stay

How much does your hostel spend on keycards per year? How much time does your staff spend on keycards not working? Our SmartLocks integrate with your PMS & take all the hassle and cost out of guest access. So what are you waiting for? Streamline your check-in process & empower your staff to forge more meaningful connections with your guests.

SmartDisc

Connects in minutes & automates
your entire check-in flow

Our SmartDiscs connect with any hostel lock and add the option of PIN & Mobile access. Once connected, every guest will automatically recieve a PIN or SmartKey for the length of their stay & a notification once their room is ready.

BIG Savings!

Zero $ upfront & up to 20% OFF when you order before August 1st.

Hostel Dashboard

Streamline your check-in process & engage
more effectively with your guests

We have built the best guest management system in the world for hostels. Immediately see a snapshot of guest happiness, market what’s on, manage tasks via our Kanban system, send a message to a guest or shout to every guest – the possibilities are endless. Sign-up now!

“The operational savings & improvement in guest experience from using Goki are unparalleled in our industry.”

Tom CooneyDirector, Tourism Adventure Group

Contactless, 99.9% germ free & ZERO upfront cost!

Tap ‘Claim Deal’ before July 15 to save up to 20% on your order.

Guest App – Goki

Your phone is your key.

No guest likes long queues after long flights and filling in registration forms just to check-in. We’ve made check-in as easy as ordering an Uber. Check-in once – not every time you arrive at a new hostel – and simply get a notification when the room is ready. That’s why 69% of guests use their phone as their key on Goki.

See what’s on

86% of guests attend at least one activity, which improves online ratings.

Meet other guests

See who else is staying & have new friends waiting for you when you arrive.

Web check-in

We update your booking confirmation email with a link to check-in online – just like the airlines. The guest can fill in their registration details, verify their ID & pay their balance. Once checked-in, we can issue the guest with a SmartKey for the length of their stay & they will receive a notification once their room is ready.

Tablet check-in

If the guest doesn’t do their web check-in prior to arrival, they can check-in on your tablets once they arrive. This is also a great way to confirm the guests arrival & verify their ID before giving them room access.

Your phone is your key!

Once the guest checks-in via web or tablet, we send them an email with their PIN and instructions for how to use their SmartKey. They can now meet other guests, see what’s on at your Hostel & easily communicate with staff to extend their stay or lave sentiment scores.

We don't like to brag, but we're changing the game

“Goki finally gets rid of all the paper and plastic we were using & makes guest communication much easier.”

MaddyTAG Receptionist

“I come from a 5* background & Goki is the best hospitality software I've used...”

ClaudiaBase Backpackers, Sydney

“Using the same app for all hostels & getting a notification when my room's ready saved me heaps of time.”

ClaireBackpacker, Netherlands

Let's get you started with the best guest management system in the world.