How much does your hostel spend on keycards per year? How much time does your staff spend on keycards not working? Our SmartLocks integrate with your PMS & take all the hassle and cost out of guest access. So what are you waiting for? Streamline your check-in process & empower your staff to forge more meaningful connections with your guests.
Become a SmartHostel
SmartKey prior to arrival.
Build a community.
Automatically issue every guest with a
SmartKey & PIN for their stay
Connects in minutes & automates
your entire check-in flow
Our SmartDiscs connect with any hostel lock and add the option of PIN & Mobile access. Once connected, every guest will automatically recieve a PIN or SmartKey for the length of their stay & a notification once their room is ready.
Streamline your check-in process & engage
more effectively with your guests
We have built the best guest management system in the world for hostels. Immediately see a snapshot of guest happiness, market what’s on, manage tasks via our Kanban system, send a message to a guest or shout to every guest – the possibilities are endless. Sign-up now!
“The operational savings & improvement in guest experience from using Goki are unparalleled in our industry.”Tom CooneyDirector, Tourism Adventure Group
Use your phone as your key,
see what’s on at your hostel & meet other guests.
No guest likes long queues after long flights and filling in registration forms just to check-in. We’ve made check-in as easy as ordering an Uber. Check-in once – not every time you arrive at a new hostel – and simply get a notification when the room is ready. That’s why 69% of guests use their phone as their key on Goki.
- 1M+ guests have used Goki to check-in
- x3 more likely to extend their stay using Goki
- 86% of guests attend at least 1 Hostel activity
- 69% download rate at our hostels (Vs PIN)
- Direct message guests or send shootouts to ALL guests
- Remove plastic, let guests use their phone as their key
We update your booking confirmation email with a link to check-in online – just like the airlines. The guest can fill in their registration details, verify their ID & pay their balance. Once checked-in, we can issue the guest with a SmartKey for the length of their stay & they will receive a notification once their room is ready.
We don't like to brag, but we're changing the game
“Goki finally gets rid of all the paper and plastic we were using & makes guest communication much easier.”MaddyTAG Receptionist
“I come from a 5* background & Goki is the best hospitality software I've used...”ClaudiaBase Backpackers, Sydney
“Using the same app for all hostels & getting a notification when my room's ready saved me heaps of time.”ClaireBackpacker, Netherlands